Help Centre

Super 85 FAQ — Quick Answers

Everything you need to know about your Super 85 account, PKR deposits and withdrawals, cricket betting, live casino, bonuses and more — all in one place.

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Your Questions, Answered

If you are new to Super 85 or have been playing on the platform for a while, questions are completely natural. Whether it is your first PKR deposit via JazzCash, a query about how your bonus funds work, or something as straightforward as how to update your registered mobile number — this FAQ page covers the most common topics our Pakistani members ask about.

We have organised the questions by topic so you can jump to the section most relevant to what you need. Each answer is written to be direct and practical, without unnecessary jargon. If your specific question is not covered here, the Super 85 live chat support team is available around the clock and can help with anything not addressed below.

One thing to keep in mind: Super 85 is designed specifically for Pakistani players. All balances are displayed in PKR, payment methods include JazzCash, Easypaisa, Raast, bank transfers and standard cards, and the sports section gives priority coverage to cricket — including Pakistan Super League fixtures, T20 internationals and all major Pakistan national team matches. The answers in this FAQ reflect that context throughout.

Tip: Use your browser's Ctrl+F (or Command+F on Mac) to search for a specific keyword on this page if you want to find an answer quickly without scrolling through each section.
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Browse by Topic

Jump straight to the topic that matters most to you. Every major area of the Super 85 platform is covered below.

Account & Registration

Questions about creating your Super 85 account, verifying your Pakistan mobile number, updating your details, password resets and managing your profile settings are all covered in the Account section below.

Deposits & Withdrawals

Everything you need to know about adding PKR funds via JazzCash, Easypaisa, Raast, bank transfer and cards, along with how withdrawals are processed, minimum amounts and typical turnaround times.

Sports Betting & Cricket

Covers PSL betting markets, live in-play odds, how to place bets on T20 internationals, settlement rules for cricket wagers, and how results are confirmed when matches are interrupted or revised.

Live Casino & Slots

Answers on how to access live dealer tables, minimum and maximum bet limits, how slot RTP works, progressive jackpots, and what to do if a game disconnects mid-session.

Bonuses & Promotions

Explains how welcome bonuses, reload offers and free bet promotions work, what wagering requirements mean in practice, how bonus expiry works, and where to find your current active offers.

App, VIP & Support

Information on downloading and installing the Super 85 Android app, how the VIP points programme works, how to move between VIP tiers, and the different ways to reach the support team when you need help.

Account & Registration

Creating an account is straightforward and takes under two minutes. Visit the Register page, enter your Pakistan mobile number and email address, choose a secure password, and confirm your mobile number via the SMS verification code. Once verified, your account is active and you can make your first PKR deposit straight away. You must be 18 or older to register.

No. Super 85 allows only one account per person. Duplicate accounts are against the platform rules and may result in suspension of all related accounts. If you have forgotten your login details, use the password reset option or contact support — do not register again with different details.

On the Login page, tap the Forgot Password link. A verification code will be sent to your registered Pakistan mobile number via SMS. Enter the code, set a new password, and you are back in. If you no longer have access to your registered number, contact the support team through live chat for manual recovery assistance.

Log in to your account and go to account settings. From there you can request a mobile number or email address change. For security, changes to your registered mobile number require identity verification. If you are having difficulty updating your details, the support team can assist you directly via live chat.

Account locks typically happen after multiple failed login attempts or if unusual activity is detected. Contact the Super 85 support team via live chat. Our team is available 24/7 and can verify your identity and restore your access. Do not attempt to create a new account while your existing one is locked.
Deposits & Withdrawals

Super 85 supports JazzCash, Easypaisa, Raast, bank transfers, debit/credit cards and mobile wallets for PKR deposits. All transactions are processed in PKR so there are no currency conversion fees. JazzCash and Easypaisa deposits typically reflect in your account balance within a few minutes of confirmation.

Withdrawal processing times vary by method. JazzCash and Easypaisa withdrawals are generally among the fastest, typically processed within a few hours once approved. Bank transfers may take one to two business days. Visit the Withdrawal page for the most current information on processing times and minimum withdrawal amounts.

Minimum deposit and withdrawal amounts are set per payment method and are shown at the cashier when you select your preferred option. The Withdrawal page provides a full breakdown of limits across all supported PKR payment methods, including JazzCash, Easypaisa and bank transfer.

Most PKR deposits via JazzCash and Easypaisa appear within minutes. If your balance has not updated after 15 minutes and you have a payment confirmation from your wallet or bank, contact the support team via live chat and share the transaction reference number. Our team can trace the deposit and credit it manually if needed.

Account verification may be required before processing larger withdrawals. This is a standard security procedure and typically involves confirming your registered mobile number and matching payment details. Withdrawals must be made to a payment method registered in your own name — third-party withdrawals are not permitted.
Sports Betting & Cricket

Yes. Pakistan Super League fixtures are among the most prominently featured markets on Super 85. During the PSL season you will find pre-match and live in-play betting markets covering match winner, top run scorer, highest partnership, over-by-over totals and many other options. Odds are updated in real time throughout each match. Visit the Sports section to see all available markets.

If a cricket match is abandoned before a result is possible, bets are generally voided and stakes returned to your PKR balance. If a match reaches the minimum number of overs required for a valid result under D/L method, bets will typically stand and be settled on the official result. Full settlement rules are available in the Terms and Conditions at /terms-conditions.

Yes. While cricket — particularly PSL and T20 international matches — is the primary focus of the Super 85 sports section, football and esports markets are also available. The sports catalogue is regularly updated to reflect current tournaments and competitions. Check the Sports page for the full list of currently available markets.

Live in-play odds on Super 85 update continuously as the match progresses. During a cricket match, odds shift after every ball based on the current run rate, wickets remaining, required run rate and other live variables. Bets placed during live play are confirmed at the odds shown at the moment you submit — there is a brief acceptance window so prices are current. For PSL matches in particular, in-play markets offer a very active betting experience ball by ball.
Live Casino & Slots

Super 85 offers a full live casino suite including Baccarat, Teen Patti, Andar Bahar, Roulette and Blackjack — all streamed in high definition with real dealers. Table limits vary so both casual players and those placing higher PKR wagers can find a suitable table. The full selection is available in the Live Casino section once you are logged in.

If your internet connection drops during a live casino game or slot session, simply reconnect and log back in. For live casino games, the round will have been completed by the dealer and the result recorded by the server — your balance will reflect the outcome correctly. If you believe your balance is incorrect after a disconnection, contact support with the approximate time and game name and the team will investigate.

RTP stands for Return to Player and is expressed as a percentage — for example, a slot with 96% RTP will theoretically return PKR 96 for every PKR 100 wagered over a very large number of spins. It is a long-term statistical measure and does not predict short-session results. Higher RTP slots generally offer better long-term value. Individual slot titles on Slots display their RTP in the game information panel.

Whether bonus funds can be used on live casino tables or slots depends on the specific promotion. Some bonuses are valid across all game categories while others are restricted to sports betting or specific game types. Check the terms of each individual offer on the Promotions page to confirm which games qualify for bonus wagering.
Bonuses & Promotions

A wagering requirement specifies how many times you need to bet with a bonus amount before the resulting winnings can be withdrawn as real PKR funds. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place a total of PKR 10,000 in qualifying bets before any winnings from that bonus become withdrawable. Each promotion's wagering requirement is clearly stated in its individual terms on the Promotions page.

Visit the Promotions page while logged in to see all current offers available to your account. Some bonuses are automatically credited after a qualifying deposit, while others require you to opt in or enter a bonus code at the cashier. Each offer page explains clearly how to claim and what the qualifying conditions are.

Yes, most bonuses on Super 85 have an expiry period within which you must complete the wagering requirements. If the requirement is not met before the expiry date, the bonus funds and any associated winnings will be removed from your account. Expiry periods are clearly shown in each promotion's terms. Check the Promotions page regularly to stay on top of active offers and their deadlines.

Yes. Super 85 regularly runs promotions tied to major cricket events including Pakistan Super League match days, T20 international series and other high-profile tournaments. These can include free bets, enhanced odds, reload bonuses and prize draws. Keep an eye on the Promotions page around major PSL fixtures as new offers are typically added close to match days.
App, VIP & Support

The Super 85 Android app is available directly from the Download page on this website. Tap the download link, allow installation from unknown sources in your phone settings if prompted (this is standard for apps installed outside the Play Store), and follow the on-screen steps. The app is optimised for Pakistani Android handsets and offers faster login, saved credentials and convenient access to live PSL betting during matches.

Every PKR wager you place on Super 85 contributes to your VIP points total. As your points accumulate, you progress through VIP tiers. Higher tiers unlock better perks including faster withdrawal processing, higher PKR limits, exclusive bonus offers and dedicated account management. You can check your current tier and points balance after logging in. Full tier details are on the VIP page.

The fastest way to reach the Super 85 support team is through live chat, accessible directly from within your account once logged in. Live chat is available 24/7. For non-urgent queries you can also contact support via the email address shown in the footer of this page. Response times are typically shortest through live chat.

Currently the dedicated Super 85 app is available for Android devices. iPhone and iOS users can access the full Super 85 platform through the mobile browser on their device — the website is fully optimised for mobile and works smoothly on Safari and Chrome on iOS. Visit the Download page for the latest information on app availability.
Responsible Gaming

Super 85 provides tools within your account settings to help you manage your gaming activity. These include deposit limits, session time reminders and self-exclusion options. If you feel you need to take a break from gaming, you can apply a cooling-off period or request a longer self-exclusion directly through account settings or by contacting support. Full details are available on the Responsible Gaming page.

You must be 18 years of age or older to create an account and play on Super 85. This applies to all features of the platform including sports betting, live casino, slots and all promotions. Age verification may be required as part of the account process. Super 85 takes the protection of young people seriously and does not knowingly allow underage access to the platform.

Log in to your account and navigate to the Responsible Gaming section within your account settings. From there you can set daily, weekly or monthly PKR deposit limits. Once set, limits take effect immediately. If you want to increase a limit, a cooling-off period applies before the higher limit becomes active — this is intentional and designed to help you stay in control of your spending.
Still have a question? If your query is not covered above, our support team is online 24/7. Log in and open live chat any time for a direct answer from a real team member.
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